WingJockey Privacy Policy
Effective Date: 3/15/2025
WingJockey ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including our website, mobile app, and online store. By using WingJockey, you agree to this Privacy Policy.
1. Information We Collect
We collect different types of information when you interact with WingJockey’s website, app, and store, including:
A. Information You Provide
- Name, email address, and phone number when you sign up
- Flight activity data when logging flights
- Any other personal details provided within the app
B. Information Collected Automatically
We use Google Analytics, Smartlook, and other tracking technologies to collect:
- Device type, browser, and IP address
- Pages visited and interactions on our website and app
- Session recordings to improve user experience
C. Information from Third-Party Sources
We may enhance your profile with publicly available data or partnered aviation databases to improve our services.
D. Cookies & Tracking
We use cookies and similar technologies for analytics, advertising, and personalization. You can control your cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide WingJockey’s services (e.g., logging flights, account management)
- To improve our website and app (using analytics and user behavior tracking)
- To personalize your experience (e.g., showing relevant content and offers)
- To send transactional emails (flight confirmations, password resets)
- For marketing & advertising (if you opt-in)
- To ensure security & prevent fraud
- For potential business sales or acquisitions (see Section 7)
3. Email Communications & Compliance
A. How We Obtain Consent to Send Emails
- Users provide their email during signup and agree to this Privacy Policy.
- Users can manage their email preferences in their account settings.
B. Your Email Preferences & Unsubscribing
- Every email includes an unsubscribe link for opting out of non-essential emails.
- Users can manage notification settings in their WingJockey account.
- To unsubscribe manually, email support@wingjockey.com.
C. Compliance with the CAN-SPAM Act
- Emails clearly identify WingJockey as the sender.
- Subject lines are not misleading.
- Our physical address is included in every email.
- Unsubscribe requests are honored promptly.
4. How We Share & Sell Your Information
A. Who We Share Your Data With
We may share your data with:
- Email and marketing platforms (e.g., Customer.io)
- Analytics and tracking providers (Google Analytics, Smartlook)
- Advertising networks (if you opt-in to marketing emails)
- Third-party aviation partners (for data enhancement)
B. Selling of User Data (If the Business Is Sold)
If WingJockey is acquired, merged, or sold, user information may be transferred to the new owner. We will notify users before any such transfer.
5. How We Protect Your Information
We implement industry-standard security measures, including:
- Data encryption for data storage and transmission
- Access controls to limit unauthorized use
- Compliance with ISO 27001 and other security standards
6. Your Rights & Data Control
You have the right to:
- Access, update, or delete your account information
- Request a copy of your personal data
- Withdraw consent for email communications at any time
To exercise your rights, contact privacy@wingjockey.com
7. Contact Us
WingJockey
13 Long Alley
East Greenville, PA 18041
support@wingjockey.com
We may update this Privacy Policy from time to time, and any changes will be posted here.